Fin Heat Exchanger Frequently Asked Questions

FAQ

 

EVER HEAT EXCHANGER Products FAQ

Find answers to common questions about our EVER HEAT fin heat exchangers, including product specs, quality assurance, shipping, and payment terms.

 

1. How long will it take to receive a response after sending an inquiry?

    We aim to respond within 12 hours on weekdays after receiving your inquiry.

 

2. Are you a manufacturer or a trading company?

    We are a direct manufacturer with our own production facility and an in-house international trade department. We manage both manufacturing and sales independently.

 

3. What products do you offer?

     We are a specialized manufacturer of "custom-designed finned tube heat exchangers", products include:

•       Evaporator and Condenser
•       Cooling Coil Series
•       Stainless Steel Tube-Aluminum Fin Heat Exchangers
•       Titanium Tube-Aluminum Fin Heat Exchangers
•       Dry Coolers
•       Custom-designed heat exchange products

 

We offer custom-designed heat exchanger tailored to meet a wide range of requirements in terms of cost-efficiency, performance specifications, and application scenarios

 

4. What are the main application areas of your products?

     Fin heat exchangers are widely used across various industries due to their high thermal efficiency and compact design. Key application areas include:

             HVAC Systems – Used in heating, ventilation, and air conditioning systems for both residential and commercial buildings.

             Refrigeration Industry – Applied in cold storage facilities, refrigerated cabinets, and food processing equipment.

             Industrial Cooling – Employed in machinery and equipment cooling, such as compressors, generators, and power electronics.

             Data Centers – Integrated into server room cooling systems for efficient heat dissipation.

             Renewable Energy – Used in solar thermal systems and heat recovery applications.

             Aerospace and Defense – Applied in avionics and engine cooling systems.

             Medical Equipment – Used in cooling systems for imaging devices and laboratory equipment.

 

5. What is your production capacity?

     Production Capacity:

              Factory area: 8,000 square meters

              Monthly output: Approximately 5,500 heat exchangers

              Annual output: Over 60,000 units

 

Production Equipment:

           As a manufacturer specializing in manually welded fin heat exchangers, we operate multiple hand-assembly production lines. Our production relies on skilled technicians rather than full automation, allowing us to maintain high precision and offer greater flexibility for custom and small-batch orders.

Key equipment: Fin punching machines, CNC tube expanders, vacuum brazing furnaces, etc.

Capable of handling both mass production and customized orders

              Lead Time: Standard products: 7–14 days

              Bulk orders: Typically within 20~40 days, depending on production schedule

 

We offer flexible production capabilities to meet urgent order requirements

Quality Assurance:

                ISO 9001 certified.

               100% quality and performance inspection before delivery.

 

Please Contact US if you need more specific figures or production details tailored to your inquiry.

 

6. How many employees does your company have, and how many are technical staff?

We have over 150 employees, including more than 10 professional technical specialists and over 10 experienced engineers who support R&D, production quality, and custom project development.

 

 

7. How do you ensure product quality?

We ensure the quality of our fin heat exchangers through a comprehensive quality control system at every stage of production. Each process is carefully monitored, and all finished products undergo 100% inspection according to customer requirements and international standards.

In addition, we are equipped with advanced testing facilities, including pressure leak testers, salt spray testers, torque dynamometers, EMC testers, high and low temperature chambers, airflow testing labs, and aging test chambers. These allow us to verify the durability, performance, and reliability of every unit before delivery.

 

8. What payment methods do you accept?

Payment terms are confirmed during the quotation process. We accept trade terms such as FOB, CIF, CNF, and others as needed.
For mass production, we typically require a 50% advance payment, with the remaining 50% payable before shipment.
Common payment methods include T/T (Telegraphic Transfer) and L/C (Letter of Credit).

 

9. How do you deliver goods to your customers?

We typically deliver goods via sea freight, using nearby ports such as Foshan, Guangzhou, or Shenzhen, depending on the destination.
For urgent orders, air freight is also available through Guangzhou Baiyun International Airport or Hong Kong International Airport, based on the customer's needs.

 

10. Which countries do you export to?

Our products are exported to over 30 countries worldwide, including:

United States

Middle East (Saudi Arabia, UAE)

Southeast Asia (Singapore, Thailand, Vietnam)

Europe (Italy, UK, Germany, Turkey)

South America (Brazil, Chile, Peru)

South Korea, India, Australia, and Canada